Our Company

Professional Development

Empowering your career development

At Merchants, we EMPOWER our employees to succeed by providing them with professional development opportunities. We strive to enhance individual learning and development as the means for creating a better workplace environment and to position employees to be successful in their careers.

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  • Tuition Reimbursement
    • As part of its commitment to talent development, the Company provides a very generous educational assistance program. Eligible employees can receive assistance of up to $7,500 annually toward a certificate, undergraduate, graduate or competency based program.
       
  • Merchants University
    • Merchants University allows employees to complete a variety of internal workshops over several years, enabling them to earn either a Merchants Bachelor’s or a Master’s degree. There are two “tracks” available to employees:
      • Merchants Advantage, which is for all levels of employees focusing on general core competencies as well as technical business knowledge.
      • Merchants Best in Class Leadership, which is available for all managers, supervisors, and future leaders. These programs cover the competencies necessary for leadership, including but not limited to, performance management, coaching, and development.

  • Mentoring Programs
    • Merchants provides a formal Mentorship Program for all employees. The program is designed to engage, develop, and empower talent within the company and provide exclusive opportunities for networking and professional development.
    • In the year long program, a Mentee is matched to a senior manager, who serves as the Mentor. An agreement is developed to identify goals/objectives that the employee seeks to accomplish. Throughout the year, meetings are scheduled at the discretion of both individuals; however, the guideline is once a month.
    • In addition to the mentoring relationship, the program includes several networking and community service events throughout the year.

  • Peer Mentoring Programs
    • Success Networking Teams is a peer mentoring program that provides employees the platform to set goals and create action plans related to their individual development plans.
    • Success Networking Teams consist of small groups of no more than six participants which meet regularly over a 12 week period.
    • The structure of the program, through open feedback and collaboration, allows members to hold each other accountable for action steps toward achieving their goals while practicing peer-to-peer mentoring and coaching.

  • Job Shadow Program
    • Job shadowing allows employees the opportunity to work alongside and gain experience from other departments or individuals in the organization. This provides employees the ability to increase their understanding of the business and to network with others in the organization.